Refund & Cancellation Policy

Havenli Refund & Cancellation PolicyLast Updated: May 2026Subscription CancellationYou may cancel your Havenli subscription at any time.After cancellation:Your subscription remains active through the end of your current billing period
Future billing will stop
No additional charges will occur unless you resubscribe
Refund PolicyDue to the digital and usage-based nature of Havenli services, subscription payments are generally non-refundable.However, Havenli may provide refunds or credits at its sole discretion in situations involving:Duplicate charges
Billing errors
Major service disruptions
Exceptional circumstances
Free TrialFree trial plans automatically expire unless upgraded.Free trials may be limited by:Total messages
Daily message caps
Image restrictions
Failed PaymentsIf payment fails:Access to paid features may be limited or suspended
Subscription status may change to inactive or past due
Plan ChangesUsers may upgrade or downgrade plans.Changes may take effect immediately or at the next billing cycle depending on the subscription provider.ContactFor billing or cancellation questions:[email protected]